Refund policy

We’re so convinced you’ll absolutely love our services, that we’re willing to offer a 15 day risk-free money back guarantee for United States customers. If you are not satisfied with the service for any reason you can get a refund within 15 days of making a purchase .Any return set or equivalent will be refunded upon receipt at our warehouse. Please note that a $6.95 USD restocking fee will be deducted from your total refund. We do not offer return and exchanges for Non-US customers

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to support@purpleve.com

This document was last updated on May 7, 2021

Shipping
We offer free shipping on all U.S. orders, $25 flat rate to Rest of the World. Our products are shipped within 24 Hours using the following carriers: USPS or UPS. Orders are usually processed and shipped within 1-2 business days (M-F) of purchase. When your order ships, we will contact you with a shipping confirmation and tracking information. Tracking information is also accessible through your account, under My Orders